The room was nice, with updated bathrooms and they offered a Christmas tea; the location was great, close to a quaint library and the museums up on Museum Mile.

I greatly enjoyed the hotel, it was reasonably spacious and clean, location was great and charming close enough to midtown in a beautiful quiet neighborhood. The room was immaculate and perfect with a view. Location: the venue was next to the metro, and 5th Avenue and Central Park. Had supper in an in-house restaurant.

The staff here is fantastic, always ready to assist guests, and the rooms are beautifully decorated with lovely Christmas tea and great lighting, along with exceptional services provided.

The hotel is in a great location, right by the Guggenheim and 5th Avenue. the breakfast was excellent, and the food selection was appetizing. the room was absolutely stunning with a view. the staff was courteous.

The service is excellent with private parking available and amazing meals. The fact that it has a fast check in, that worked great for us.

The location is top and amazing, next to all those wonderful people who work there. They offered us amazing meals and had plenty of options to choose from.

The staff at the Lowell went above and beyond to make my husband's birthday celebration unforgettable. They surprised us with champagne upon our arrival and even left cupcakes and champagne in our room while we were out. The attention to detail and personalized service was outstanding. The hotel itself is enchanting, with beautiful decor and a serene atmosphere. The bathrooms are luxurious, with floor-to-ceiling white marble and sublime bath products. The Pembroke room, where we had breakfast, offered a lovely dining experience with attentive service. I highly recommend the Lowell for its intimate and charming atmosphere, as well as its mesmerizing interior design.

The Lowell between Madison and Park is the place to go for that special occassion. It is probably one of city's best kept secret. The Lowell befits all who appreciates tranquility and the finer things in life . It exudes a lifestyle. Nothing more,nothing less. A white orchid placed with an envelope welcomes you to the room. Need I say more. If I did it would no longer be a best kept secret. The staff is cheerful, very professional and at your service. Nothing better than having a swig of iced tea or lemonade located in the lobby before venturing out in the heat to do the town . A bit pricey..... but then again you get what you pay for...... Two cozy elevators at your service.... with the ability two accomodate party of two comfortably. I am old school... two is a couple, three is a crowd... Enjoy

Such a lovely, luxurious and comfortable hotel. Lovely and quiet room. Exceptional service. Comfort and style.

The room here is tastefully decorated and compact with great lighting, the bathrooms are recently renovated, and there's a festive Christmas tea available, located near 5th Avenue and Central Park, making it a perfect spot for visiting the nearby zoo. Rewritten: Enjoy a beautifully decorated, cozy room with great lighting, modern bathrooms, and a Christmas tea available; conveniently situated near 5th Avenue and Central Park, making it a great choice for exploring the nearby zoo.

Outstanding staff, exceptional service, quiet and comfortable room, excellent reception, helpful and cheerful front of house staff.

Nothing everything was great.

The staff was amazing. The location could not be better. Access to all that I wanted was immediate. I would definitley reccomend this hotel to anyone able to afford these amenities. Five stars for sure!

Nothing was worth the price paid.

Internet was not working for the first night and next morning, the rooms are very noisy, the closets is too small my requests of changing room have been totally ignored, they lost a pair of pants to be ironed for a whole afternoon

this christmas party, i stayed at a hotel in nyc and Lowell went above and beyond. they had the friendliest staff who made my stay truly extraordinary. seriously considering switching hotels!

Decor felt a bit outdated.

We particularly like the quiet of the location in nyc, which is hard to find. The room we were in was very comfortable and the housekeeping is first-rate. All in all, a very lovely place to stay.